Flight Attendant Resume Information Gathering

Writing a resume doesn’t have to be stressful or challenging; the key is getting off to a good start. By gathering all of your raw information strategically before starting to craft your resume, you can reduce the amount of time and stress it takes to craft a fantastic flight attendant resume and set yourself up to maintain your resume in the future.


Why Gather Information?

First, let me start of by saying that creating an effective resume takes time. You will create a first draft, then a second, then a third, etc. You will make improvements with each draft until you create a resume that reflects who you are and highlights your best attributes effectively.

I want to make a very important point here.  When gathering information about your past, not only are you looking for the raw data to be used on your resume, you are also going to use this information to help prepare you for the interview.  During your interview, they will ask you questions about how you’ve handled situations with customers and co-workers.  You will need to have those stories prepared before you go into the interview.  Now is the time to start making notes about those situations.  Jot them down and save them for later.  You’ll need them.

Here is a book about the types of questions asked in a flight attendant interview: Flight Attendant Interview Questions.

Creating your resume geared toward flight attendant jobs is easier than you think. Gathering the following information before you get started will help you efficiently put everything together and take the stress out of resume writing. While it may seem time consuming to gather this information in advance, brainstorming and making lists of your experiences will actually save you time in the long run. To get started, gather the following information:

  • Flight Attendant Job Description
  • Airline Information from Website

After you’ve found the job description and some airline details, brainstorm a list of your comprehensive experience in the following categories. We’ll explain what types of things to include and why as well.

  • Work Experience
  • Volunteer and Leadership Experience
  • Education Experience
  • Skills
  • Honors and Awards
  • Interests


Flight Attendant Job Description

Arguably one of the most important pieces of information to have when resume writing, the flight attendant job description will give you all the background information you need when crafting your resume. The job description will provide you with the all-important keywords, a list of flight attendant requirements, information about required skills and general information about the airline. Having this information will help you choose what previous work, volunteer, leadership, education, skills and honors and awards to include.


Airline Information from Website

It’s always a good idea to research the company you’re applying to in advance. Reviewing the airline’s website and information not only helps you make sure your interests and values align with the company, but it can also help give you an idea of what information to include on your resume. If the airline values skills or experiences that you know you have, you can include them on your resume. For example, if an airline’s website boasts about their collaborative, team-oriented or detail-oriented environment and you have those qualities, you can include them on your resume.


Previous Work Experience

Your previous work experience is one of the most important pieces of information to include on your resume. To gather this information, brainstorm and make a list of your complete previous work history. This might include internships, part-time jobs or full-time work. You can include the company name, job title, location, dates of employment and a list of responsibilities and tasks you completed associated with the job. You can add accomplishments or achievements you made to this list as well which will help your work history stand out. Ask yourself, “What benefit did I create for this job and company?” and include it in your description. If you can find ways to quantify your work history, such as the size of a project or team you led, this will help show the scope and scale of your work.


Volunteer and Leadership

If you haven’t had much work experience, volunteer and leadership experience can be beneficial to include. Similar to your work experience, make a list of volunteer or leadership experience and include the organization name, your title, location, dates of involvement and a list of responsibilities and tasks. Thinking back to times you’ve assisted with non-profit organizations, clubs or organizations might give you some ideas of volunteer and leadership experience to include. If you had accomplishments in volunteer or leadership, you can also include them here as well. We recommend including volunteer and leadership experience that was ongoing and is recent.



Making a list of your education experience is fairly straightforward. If you have any college experience, listing the college or university, degree and major will show additional skillsets. Grade point average and high school is usually not included on resumes. You can also list any relevant certifications or trainings that match up with the experience or skills listed in the flight attendant requirements section in the job description.


List of Skills

A skills section isn’t always included on a resume, but if you have skills that are particularly relevant to the job description, you can include a short section. While looking through the job description, you can make a note of skills mentioned that you have gained. Another idea is to think about skills you know flight attendants should have such as customer service, problem-solving, collaboration, teamwork, and attention to detail. In a skills section, you can include those skills which will help optimize your resume for keyword searches. If you speak multiple languages, this is a great place to include them as well. Don’t forget to only include skills that you authentically have and can back up in an interview.


Honors and Awards

An honors and awards section will show a flight attendant hiring manager the added value you can create for a position. Employee of the year? Most dedicated team member? These types of awards can show both that you go above and beyond what’s expected as well as give insight to your personal qualities and what it’s like to work with you.



In a sea of great applicants, including an interests section can help you stand out to a hiring manager. At the end of the day, airlines want to hire people they will enjoy working with, so including a bit of detail about yourself will help give your resume character. If you enjoy running, rock climbing, learning languages, adventurous eating, or any other hobbies, a short interests section can help add additional, interesting information about you.


Putting it all Together:

Once you’ve gathered all the necessary information, putting together a flight attendant resume is easy. In a Word document, you can create a section for each of the categories you’ve already brainstormed – work experience, volunteer, leadership, education, skills, honors and awards and interests. A resume will usually be one page and should list this information clearly with consistent formatting of section headers and details including the organizations, your job or role, dates and location.

While writing your resume, continue to look back at the job description as well as airline website to spark ideas of what information to include and highlight. You can pick examples from each list that most closely align with the job description and include those in their respective sections on the resume. After you’ve organized your content based on the information you’ve gathered, you’re ready to apply for flight attendant jobs.

Don’t forget to save your lists of experience and work history after you’re done writing. Even if you didn’t include something from a list on this resume, you may be able to use it in the future. You can also return to your resume every couple of months to keep it updated, even after you’ve already secured a flight attendant job. Periodically updating your resume will help save you time in the future as you continue to progress in your career.

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